Russian writer Isaac Babel believed that “no iron can pierce the heart with such force as a period put just at the right place.” In working with others, can anything bring a group of people to the brink of breakthrough more effectively than an unexpected, yet perfectly timed question mark?
What about those exclamation points!
This post from Steve Davis of Master Facilitators Journal describes the subtle art of knowing when to apply pressure to catalyze movement and when to allow openness for people to struggle.
Continue reading "Facilitator U: Are You a Catalyst or a Control Freak?" »







